FlyUs expands in Puerto Rico following Air Canada win

GSSA FlyUs is opening a new office in Puerto Rico’s San Juan following the start of a new contract with  Air Canada Cargo.

Following the contract win, FlyUs will provide agency services for the Canadian airline’s three-times-per-week freighter service between Luis Muñoz Marín International Airport (SJU) and its Toronto Pearson International Airport (YYZ) hub.

FlyUs said it would focus on pharmaceutical exports from the island.

“Puerto Rico is the number one bioscience manufacturing hub in the US by export volume, so there is a significant requirement for reliable temperature-controlled air cargo capacity from the island,” said FlyUs president and chief executive Carlo de Haas.

“FlyUs has extensive experience handling temperature-controlled cargo, particularly pharmaceuticals, perishables, and flowers, so our team is well-positioned to support Air Canada and its customers with these sensitive shipments.”

The GSSA added that the appointment “builds on a longstanding relationship between FlyUs and Air Canada”.

FlyUs represents the airline in Belgium, the Netherlands, Luxembourg, Ecuador, and several countries across Central America.

“FlyUs has proven to be a trusted partner through the strong results they have achieved as Air Canada’s GSA in multiple markets,” said Matthieu Casey, managing director, commercial – cargo, Air Canada.

“As our confidence in the partnership has grown, extending that relationship to Puerto Rico became a logical next step.

“Being able to provide reliable uplift from one of the US’s most significant export markets is an important part of our cargo offering, and we are glad to have FlyUs on board to support us in Puerto Rico.”

FlyUs now represents 24 airlines across 28 locations, with further office openings planned for the remainder of 2026 and into 2027.

“The opening of our Puerto Rico office is another step in growing the FlyUs global footprint and strengthening our ability to support airline partners wherever they need us,” added de Haas.

“Our strategy is to continue expanding into markets where our specialist cargo knowledge can add value, and Puerto Rico gives us another base from which to do that.”