OOCL is very honored to receive the “Top Ranked Carrier 2019” award, an achievement that would not have been possible without the strong votes of confidence from members of the Agriculture Transportation Coalition (AgTC) community who participated in the 14th AgTC Ocean Carrier Performance Survey. The survey results and awards were announced in front of over five hundred industry leaders at the 31st Annual Meeting of the Agriculture Ocean Transportation Coalition event held on June 12th, 2019.
Over the last ten years, this is the fourth time that OOCL is ranked at the top spot by AgTC members which comprises a broad and diverse cross-section of US agricultural and forest products exporters and importers from all geographic regions. Members assessed and voted for their top carriers based on various performance areas such as documentation accuracy and timeliness, quote responsiveness, equipment and space allocation, problem resolution and customer service practices.
Commenting on the encouraging results of the survey, Andy Tung, Co-Chief Executive Officer of OOCL said: “We would like to thank AgTC and the members for this resounding vote of confidence in OOCL and our achievements. The mark of quality has long been the hallmark of OOCL and we have constantly been working on improving our processes, operations and technologies to meet the evolving needs of the industry while facilitating trade growth.”
n order from left to right: Ernesto Torres, Director National Accounts, OOCL; Peter Friedmann, Executive Director, AgTC; Mike Young, Vice President, Process & System Services, OOCL; Spencer Young, Program Manager, AgTC; and Vincent Delprete, Vice President Sales, OOCL
Receiving the award on behalf of OOCL, Mike Young, Vice President, Process & System Services of OOCL said: “We are very encouraged by this top honor, a strong recognition of the success that we have in delivering best-in-class services and our commitment to continue growing our partnership with the AgTC community.”
Over the years, OOCL has been working very closely with our business partners to ensure the needs and concerns of AgTC members are addressed through productive dialogues and consistent engagement. As part of our commitment to providing more quality services we look forward to further deepen our relationships with the members that represents a significant role in the industry.