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Royal Caribbean apologizes for Anthem of the Seas experience
TIN news: Royal Caribbean’s Anthem of the Seas returned home to Cape Liberty, New Jersey on February 10th evening and the cruise line is offering its guests and crew an apology and a promise to avoid similar situations in the future.
In a statement issued by Royal Caribbean, the company apologized for its ship encountering sustained 120-mph winds during a winter storm off the coast of the Carolinas.
“We apologize for exposing our guests and crew to the weather they faced, and for what they went through.”
Royal Caribbean also announced new plans to avoid storms like this with improved guidance.
Royal Caribbean, “identified gaps” in their planning system and acknowledged, “what happened this week showed that we need to do better.”
Furthermore, Royal Caribbean announced their are strengthening their storm avoidance policy, and have added resources at their Miami headquarters to provide additional guidance ships’ captains.
Much of the superficial damage to Anthem of the Seas has been repaired and the company expects Anthem of the Seas to resume her planned itinerary for next week’s cruise.
Sen. Bill Nelson has called for the National Transportation Safety Board to investigate the voyage that forced frightened passengers into their cabins overnight Sunday as their belongings flew about, waves rose as high as 30 feet, and winds howled outside, ABC news reports
“The thing about this storm was that it was forecast for days. So why in the world would a cruise ship with thousands of passengers go sailing right into it?” Nelson said Monday on the Senate floor, according to a news release from his office.
The National Weather Service’s Ocean Prediction Center had issued an alert for a strong storm four days in advance, Susan Buchanan with the weather service said. The first warning was issued Saturday for possible hurricane-force winds in the area the ship was scheduled to sail through.
The following video includes an interview with the Captain of Anthem of the Seas explaining how the storm developed.
In a statement issued by Royal Caribbean, the company apologized for its ship encountering sustained 120-mph winds during a winter storm off the coast of the Carolinas.
“We apologize for exposing our guests and crew to the weather they faced, and for what they went through.”
Royal Caribbean also announced new plans to avoid storms like this with improved guidance.
Royal Caribbean, “identified gaps” in their planning system and acknowledged, “what happened this week showed that we need to do better.”
Furthermore, Royal Caribbean announced their are strengthening their storm avoidance policy, and have added resources at their Miami headquarters to provide additional guidance ships’ captains.
Much of the superficial damage to Anthem of the Seas has been repaired and the company expects Anthem of the Seas to resume her planned itinerary for next week’s cruise.
Sen. Bill Nelson has called for the National Transportation Safety Board to investigate the voyage that forced frightened passengers into their cabins overnight Sunday as their belongings flew about, waves rose as high as 30 feet, and winds howled outside, ABC news reports
“The thing about this storm was that it was forecast for days. So why in the world would a cruise ship with thousands of passengers go sailing right into it?” Nelson said Monday on the Senate floor, according to a news release from his office.
The National Weather Service’s Ocean Prediction Center had issued an alert for a strong storm four days in advance, Susan Buchanan with the weather service said. The first warning was issued Saturday for possible hurricane-force winds in the area the ship was scheduled to sail through.
The following video includes an interview with the Captain of Anthem of the Seas explaining how the storm developed.